FAQs

Frequently Asked Questions

What age are Kidorays sunglasses designed for?

Our sunglasses are designed for kids of 4 to 8 ages, with fun interchangeable charms to personalize their look.

How do I add and change the charms?

Simply insert a charm or two to the square groove and slide it along the trail. To replace or remove the charms, slide it back to the square groove and pop it off — it's that easy!

What's included in the Starter Kit?

Each Starter Kit includes a pair of sunglasses,  a signature sun charm mascot to get started, a protective sunglasses case, a cleaning cloth, and a pouch for your selected charms.

Do you ship internationally?

Currently we only deliver in Lebanon. Contact us for more information at kidorays@gmail.com.

What is your return policy?

We accept returns within 7 days of delivery for unused items in original condition with its original packaging. The customer pays for return delivery fees unless the items are defective or incorrect. Credit in balance 

Why do I need to sign up?

Signing up activates your Kidorays Rewards account so we can keep track of your rewards. With every charm you purchase, a Kido Sun is added to your balance. Once you collect the required number of Kido Suns, your reward will be unlocked automatically.